Dispatch & delivery
Our packages are shipped with UPS (DHL UK) and unfortunately a delivery to an automated self-service collection booths is not possible.
After your order you will get a message with a code for the tracking, so you can get sure you are reachable when the package arrives.
Please note that delivery to the UK takes approximately 10 to 16 working days.
Has your order still not arrived after this period?
Please contact us via our live chat (in the bottom right corner of the online shop). Our customer service team will be happy to assist you.
We charge a shipping fee for international deliveries:
https://www.haix.co.uk/faq/dispatch-delivery/shipping-costs
- Austria: 3,90 €
- Italy: 6,90 €
- France: 6,90 €
- United Kingdom: 3,90 £ (no import fees)
- Belgium: 6,90 €
- Netherlands: 6,90 €
- Luxembourg: 6,90 €
- Sweden: 99,00 SEK
- Denmark: 73,90 DKK
- Finland: 10,90 €
- Norway: 69,0 NOK
We currently deliver to the following countries:
Germany, Austria, Italy, France, United Kingdom, Belgium, Netherlands, Luxembourg, Sweden, Denmark and Finland.
Please note: We do not deliver to Ireland and Northern Ireland.
Delivery to the UK usually takes between 10 and 16 working days.