Payment and dispatch

 

The following terms and conditions apply:

 

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Germany, Austria, France, Italy, Great Britain, Belgium, Netherlands, Luxembourg.

Dispatch shall not be made to the following foreign islands: Guadeloupe, Martinique, Guyane, La Réunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Barthélemy, Saint-Martin, Wallis-et-Futuna, Polynésie française, Nouvelle-Calédonie, Terres australes et antarctiques françaises, Clipperton

 

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):
We charge a flat shipping fee of 3,90 € per order. 

Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:

  • Germany: 3,90 €
  • Austria: 3,90 €
  • France: 12,00 €
  • Italy: 12,00 €
  • Great Britain: 3,90 £
  • Belgium: 6,90 €
  • Netherlands: 6,90 €
  • Luxembourg: 6,90 €

 

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

 

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

  • Prepayment via transfer
  • Cash on delivery (plus COD charges 3,90 € , furthermore, € 3,90 Is incurred as delivery charges, which you must pay not to us but to the delivery company directly)
  • Payment via credit card
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment by invoice
  • Payment via Sofortüberweisung [immediate transfer]
  • Payment by invoice

 

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]
  • Carte Bleue, iDEAL, Mister Cash/Bancontact

 

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 30 days.
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
In case of an overseas delivery for which payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

 

Our bank account:

Bank: Hallertauer Volksbank
Bank code: 721 916 00
Account number: 5713595
IBAN: DE70 7219 1600 0005 7135 95
SWIFT-BIC: GENODEF1PFI

 

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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