Accessibility Statement

HAIX GEAR UK LTD is committed to making its website and mobile applications accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (SI 2018/952), which implement Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to: haix.co.uk.

Description of the Service

In our online shop, we sell functional and leisure footwear for the fire service, the military, forestry, emergency services, hunting and the police.

Compliance Status

This website / application is partially compliant — some WCAG 2.1 Level A or AA success criteria are not yet met. A full audit has been conducted and known non-conformities are being addressed.

Non-Accessible Content

The following content is not fully accessible because it does not meet WCAG 2.1 Level AA as referenced in EN 301 549 v3.2.1:

On almost all pages there are images without captions. It is difficult to navigate to the images with screen readers.
There are links without link text on single pages.
On many pages, the contrast between text and background is too low.
There is no title on single pages.
No language is stored in the HTML on single pages.
There are form fields without a label on almost all pages. It is difficult to navigate to the form fields with screen readers.
On almost all pages there are buttons without labelling. It is difficult to navigate to the buttons with screen readers.
On single pages there are headings that have no caption or contain the aria-hidden attribute and are therefore not accessible to screen readers.
There are invalid aria attribute values on almost all pages. These are not recognized by screen readers and are therefore not output correctly.
On almost all pages, a parent element lacks the appropriate child elements. This can confuse screen reader users because content is expected but none is there.
On several pages there are elements with the Aria-hidden attribute that can be focused at the same time. This makes these elements accessible to assistive technologies, even though they should be hidden.
There are interactive elements on a page whose name is not part of the labeling. This makes it difficult to control the website using voice control.
On many pages there are elements whose Aria ID occurs several times. This makes it difficult to navigate the website with screen readers.
There are lists on several pages that contain elements that do not belong in lists. As a result, the lists may not be output correctly by assistive technologies.

Some PDFs are not accessible, but we are actively working to replace our remaining PDFs with accessible versions. If you need a specific file immediately, please contact us.

Accessibility Audit Information

This statement is substantiated by an accessibility audit conducted in accordance with the following methodology.

Audit methodology	WCAG-EM (Website Accessibility Conformance Evaluation Methodology) — Eye-Able Report
Tools used	Eye-Able Report
Standard applied	WCAG 2.1 Level AA / EN 301 549 v3.2.1 (PSBAR 2018)
Browsers and software used during the audit	Chrome Version 136.0.7103.92

This declaration was created on 14/07/2026 using the Eye-Able technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/. Eye-Able Report - a product of Web Inclusion GmbH - has gone through all machine-verifiable test steps.

The declaration was last verified on 14/07/2026.

Feedback and Contact Information

If you experience accessibility problems with this website, or if you need information in an alternative, accessible format (e.g. accessible PDF, large print, audio recording, Braille, or in another format), please contact us. We aim to respond to accessibility feedback and requests within a reasonable time.

[email protected]

Enforcement Procedure

If you are not satisfied with how we have responded to your accessibility concerns, you may escalate your complaint to the competent enforcement body in the United Kingdom.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 in England, Scotland, and Wales.

Equality and Human Rights Commission (EHRC)

Email: [email protected]

Address: Arndale House, The Arndale Centre, Manchester M4 3AQ

Website: https://www.equalityhumanrights.com/en/contact-us

If you are based in Northern Ireland, enforcement is handled by the Equality Commission for Northern Ireland (ECNI):

Email: [email protected]

Address: Equality House, 7-9 Shaftesbury Square, Belfast BT2 7DP

Website: https://www.equalityni.org

Approval

This accessibility statement has been reviewed and approved by an authorised representative of the organisation.

Date:July 14, 2026

Disclaimer

The automatic check of the web content was carried out on: 14/07/2026. For the web content accessed by Eye-Able, the Google Chrome browser in version 136.0.7103.92 was used. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, a different display is possible, which may differ from the results given here. For a complete check, manual tests by the website operator are also recommended.