FAQ-EN

Our aim is to be a reliable partner which provides all the support you need. We adopt a customer-focused approach, and satisfaction is our number one priority. Please see below if you have any questions regarding the ordering process, product and delivery information or complaint procedures. General queries are also covered.

Orders

Is it possible to make a subsequent change to the invoice address?

We will be happy to alter your invoice address. Please note that we can only change the address if the invoice has already been settled.

Would you like to alter your invoice address? Please contact us at: https://www.haix.co.uk/serviceform/overview

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Cancellation

If you would like to cancel your order, please contact us promptly during our consultation hours by phone: +49 (0) 8751 / 8625 889 or Live Chat. We will be happy to check the status of your order.

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Answer not found?
Use our contact form to ask us your question to the contact form
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